State Farm® Insurance Agent Michael Cook

"Asked too many questions and wanted drivers liences from all family members and every little ticket/ vehicle incident and everything that happened. Then, I said there would be an upcharge for any of that if it was in the past! Workers seemed to be in their own little world. Also had a dog inside that kept barking constantly. Left without even getting a quote becuase we didn't have enough information. Don't recommend."

"If you need an insurance company they are going to help you get good insurance for your vehicle"

"Skip this agency. met michael cook . nice guy. probably not his fault. but switched my insurance to him for a auto policy he never mentioned that I agreed to enroll into there Drive safe program!! Nor did I .till I received the beacon from state farm . I'm 62 years old with clean driving record . Then I get threatening EMAILS FROM STATE FARM WHY I DID NOT INSTALL IT 3 IN TOTAL SO AFTER A SHORT RELATIONSHIP WITH HIS AGENCY I CANCELLED THE POLICY OVER IT . SO BE AWARE WHEN YOU CHOOSE STATE FARM ."

"Called my phone repeatedly trying to sell me insurance even after asking them to stop. Said that I asked for a quote. I absolutely did not. Told them I did not. Asked them to please stop calling. Yet they still call."

"Very pleasant and easy to work with."

"Most honest helpful and knowledgeable insurance agent around"

"Best service ever"

"Best all around insurance agent I have ever had! Great service, friendly, professional and very helpful with both home and auto policies. The whole staff is great! Love that he even called to wish me a happy birthday- you won’t get that personal touch anywhere else."

"Outstanding service and product knowledge!"

"Great rates great staff I will be going here for all my insurance needs"

"Been going through state farm since I first started driving."

"Superb!"

"Mike and his staff are wonderful!"

"Canceled my automotive policy 7 days early resulting in NYS fining me and put my well-being in jeopardy."

"Staff is very professional, knowledgeable and helpful when assisting you."

"The staff is amazing."

"Just bought new car. Staff made it very easy to change my insurance over. Very helpful."

"I absolutely love working with State Farm! Every time I call Katie is sweet and professional and makes things super easy! Definitely reccomend!"

"Very good"

"State Farm thank you for making amends and showing me good customer service during my last visit. Everyone was so pleasant and I was very satisfied with everything."

"I love this office. Everytime I have to call them, everything is done, on time and in a professional manner. Katie was very helpful today, answered all my questions. The Price is Right also."

"After months of paying by check over the phone now they can only accept cash in the office. Could not give me a reason why. Always a hassle dealing with them. When I first went to them they were very helpful even opening the office after hours to set me up. Since then it's been a headache. Not sure why I cannot get a clear answer about things when I ask a question...seems it's always that way. Like a good neighbor State Farm is there? I've had insurance before through Marcella Smith State Farm in Olean for many years. They have much better customer service and act like they really do care, as well as always answering any question that was asked. Perhaps it's a challenge but make me feel like I'm a valued customer and not like dirt. Please."

"Just like family. Couldn't get any better."

"Great"

"State farm are great people to deal with they are very friendly people"